Miranda crashing on Gtalk

**Logos** · 20 Nov 2011, 1:11 PM

it's been like that for the last few versions up to current 0.9.35, every time I'm chatting with someone on Gtalk, Miranda crashes after a few minutes. I got the crash dumper enabled but it didn't catch the last crashes. Anyone experiencing the same problem?

thanks

ps: if any additional info is required to help, please let me know.
system is Win7/64

**Logos** · 20 Nov 2011, 1:14 PM

adding windows event:

Log Name: Application
Source: Application Hang
Date: 11/20/2011 12:05:24 AM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: *****
Description:
The program miranda32.exe version 0.9.35.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 384
Start Time: 01cca70f31a50483
Termination Time: 42
Application Path: D:\Program Files II\Miranda IM\miranda32.exe
Report Id: f426b5a7-1302-11e1-af5e-001d72e70a0e

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-11-19T23:05:24.000000000Z" />
<EventRecordID>7863</EventRecordID>
<Channel>Application</Channel>
<Computer>philippe-laptop</Computer>
<Security />
</System>
<EventData>
<Data>miranda32.exe</Data>
<Data>0.9.35.0</Data>
<Data>384</Data>
<Data>01cca70f31a50483</Data>
<Data>42</Data>
<Data>D:\Program Files II\Miranda IM\miranda32.exe</Data>
<Data>f426b5a7-1302-11e1-af5e-001d72e70a0e</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>

**borkra** · 20 Nov 2011, 2:17 PM

The error you provided is : "Application Hang". It seems you closed Miranda through task manager ... Not sure what the actual problem is ... But there is no crash in anything you provided...

**Logos** · 20 Nov 2011, 5:12 PM

Originally Posted by borkra

The error you provided is : "Application Hang". It seems you closed Miranda through task manager ... Not sure what the actual problem is ... But there is no crash in anything you provided...

actually Miranda stopped responding, and the "not responding" message was appearing in Miranda upper bar... you don't call that an app crash? :) ... following this Windows prompted me to close the app, as it wasn't usable anymore (which is the same as closing it through a task manager process).

Again, this is happening every time I chat through Gtalk on Miranda. As that's the only protocol I use, no idea what would happen with other protocols. Could also be a skin issue, I have a few crashes report suggesting that a skin could be the culprit. But these reports are not new (from Miranda crash dumper).

**borkra** · 20 Nov 2011, 5:56 PM

Yes, this is not a crash.

Please provide VersionInfo report and Network Log capturing the problem.

**borkra** · 20 Nov 2011, 6:02 PM

And in addition describe in detail what exactly you were doing when it hanged, and I mean every key stroke and mouse move and click.

**Logos** · 20 Nov 2011, 6:11 PM

okay here is for start my version info file. I'll post a network log next time the issue happen, and you're gonna have to tell me how I can generate a network log, or where I can find it if already present, thanks ;)