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Thread: Miranda crashing on Gtalk

  1. #1
    Join Date
    June 2010
    Posts
    86

    Miranda crashing on Gtalk

    it's been like that for the last few versions up to current 0.9.35, every time I'm chatting with someone on Gtalk, Miranda crashes after a few minutes. I got the crash dumper enabled but it didn't catch the last crashes. Anyone experiencing the same problem?

    thanks

    ps: if any additional info is required to help, please let me know.
    system is Win7/64

  2. #2
    Join Date
    June 2010
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    86
    adding windows event:

    Log Name: Application
    Source: Application Hang
    Date: 11/20/2011 12:05:24 AM
    Event ID: 1002
    Task Category: (101)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: *****
    Description:
    The program miranda32.exe version 0.9.35.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
    Process ID: 384
    Start Time: 01cca70f31a50483
    Termination Time: 42
    Application Path: D:\Program Files II\Miranda IM\miranda32.exe
    Report Id: f426b5a7-1302-11e1-af5e-001d72e70a0e

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-11-19T23:05:24.000000000Z" />
    <EventRecordID>7863</EventRecordID>
    <Channel>Application</Channel>
    <Computer>philippe-laptop</Computer>
    <Security />
    </System>
    <EventData>
    <Data>miranda32.exe</Data>
    <Data>0.9.35.0</Data>
    <Data>384</Data>
    <Data>01cca70f31a50483</Data>
    <Data>42</Data>
    <Data>D:\Program Files II\Miranda IM\miranda32.exe</Data>
    <Data>f426b5a7-1302-11e1-af5e-001d72e70a0e</Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
    </EventData>
    </Event>

  3. #3
    Join Date
    June 2005
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    11,839
    The error you provided is : "Application Hang". It seems you closed Miranda through task manager ... Not sure what the actual problem is ... But there is no crash in anything you provided...

  4. #4
    Join Date
    June 2010
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    Quote Originally Posted by borkra View Post
    The error you provided is : "Application Hang". It seems you closed Miranda through task manager ... Not sure what the actual problem is ... But there is no crash in anything you provided...
    actually Miranda stopped responding, and the "not responding" message was appearing in Miranda upper bar... you don't call that an app crash? :) ... following this Windows prompted me to close the app, as it wasn't usable anymore (which is the same as closing it through a task manager process).

    Again, this is happening every time I chat through Gtalk on Miranda. As that's the only protocol I use, no idea what would happen with other protocols. Could also be a skin issue, I have a few crashes report suggesting that a skin could be the culprit. But these reports are not new (from Miranda crash dumper).

  5. #5
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    June 2005
    Posts
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    Yes, this is not a crash.

    Please provide VersionInfo report and Network Log capturing the problem.

  6. #6
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    And in addition describe in detail what exactly you were doing when it hanged, and I mean every key stroke and mouse move and click.

  7. #7
    Join Date
    June 2010
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    okay here is for start my version info file. I'll post a network log next time the issue happen, and you're gonna have to tell me how I can generate a network log, or where I can find it if already present, thanks ;)
    Attached Files Attached Files

  8. #8
    Join Date
    June 2010
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    forgot to tell all I was doing when it happened was typing messages, and double pressing "enter" to send.

  9. #9
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  10. #10
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    June 2010
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    will have to wait until someone is available to test, no crash when testing between two accounts of mine on the same IP.

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