ICQ Problem logging in

[jokob]

Hi,

At first, thanks for the support you are providing ;)

I searched the forum if there is any mention of a PC behind a NAT network (i think this is my case) with connection problems, but I couldn't find anything except a proposed solution to disable the UPnP port mapping, which I did, restarted the application and it idn't help.

I am using miranda 0.8.11, but this problem was the same with the previous verions. Iam using the default ICQ plugin, which comes with the application (0.5.0.12 IcqOscarJ).


I am receiving the following error messages:

Login failed for unknown reason.

or

Server unavailable.

I am using the server "login.icq.com" and the port set to "0".
I don't have anything else ticked except of "Send keep-alives" (this I tried also to disable). I also tried various combinations of ticking the "Secure .." options, but as I thought, it din't help. The password and login are correct (I logged in using meebo.com without problems).

If it helps, I am using the technology FLASH-OFDM (Fast Low-latency Access with Seamless Handoff - Orthogonal Frequency Division Multiplexing) from a company called Flarion for connecting to the internet. This is a modem from the Slovak T-Mobile branch. My "outside" IP is 195.91.79.120 and I am also behind a router.

One more thing - sometimes it works :)

If you have any tips, it would be great, I am battling with this a really long time now.

Jokob

[MataHari]

I am using the server "login.icq.com" and the port set to "0".

DEFAULT settings for ICQ are:
Login Server: login.icq.com
Port: 5190

Don't fool around with settings if you don't know what they are for...

[jokob]

Hi,

I changed it to the suggested settings:

DEFAULT settings for ICQ are:
Login Server: login.icq.com
Port: 5190

Don't fool around with settings if you don't know what they are for...

Thank's for the advice, but that doesn't work either. I have the same settings on my hostel (adsl) and it works without problem.

Anyway, thanks for the suggestion. Does anyone have other ideas?

Thanks in advance,
jokob

[MataHari]

I am receiving the following error messages:

Login failed for unknown reason.

Use only the first 8 characters of your password
AND
UNcheck "Secure Connection (SSL)"
AND
UNcheck "Secure (MD5) login".

or

Server unavailable.

Check your router (also "security" software you might be running) for any integrated IM Security features. Turn them off if possible.

Usually, NAT is a problem for file transfer only.
Check your Terms of Service: is IM allowed with your mobile connection?
In most cases it is NOT.

[jokob]

Hi,

thanks for the reply.

I did the following:

Use only the first 8 characters of your password
AND
UNcheck "Secure Connection (SSL)"
AND
UNcheck "Secure (MD5) login".

Check your router for any intergated IM Security features. Turn them off if possible.


Usually, NAT is a problem for file transfer only.
Check your Terms of Service: is IM allowed with your mobile connection?
In most cases it is NOT.

I also installed the classic ICQ client from www.icq.com and he works OK. I just don't like it, I like miranda :)

Thanks for any other suggestions.

jokob


my settings:
http://img683.imageshack.us/img683/9328/miranda.png

[MataHari]

Check icq.dll:
You are NOT using 0.5.0.12!

Please post a versioninfo.

[jokob]

Hi again,

I am sorry for the caused confusion, the screenshot was from mine miranda (my sister has one with the newest icq plugin). Here is the correct version information:

CPU: AMD Athlon(tm) 64 Processor 3500+ [x86 Family 15 Model 47 Stepping 2] [DEP enabled]
Installed RAM: 1536 MBytes
Operating System: Microsoft Windows XP [version: 5.1.2600 Service Pack 3]
Shell: Explorer.exe, Internet Explorer 8.0.6001
Administrator privileges: Yes
OS Languages: (UI | Locale (User/System)) : English/English | Slovak/Slovak
Free disk space on Miranda partition: 14044 MBytes
Miranda path: C:\Program Files\Miranda IM 0.8.11
Miranda IM version: 0.8.11 Unicode
Build time: 20:50:45 on 14 December 2009
Profile path: C:\Program Files\Miranda IM 0.8.11
Profile size: 15,552.00 KBytes
Profile creation date: 20 Dec 2009 at 12:15:36 (UTC +1:00)
Language pack: No language pack installed
Nightly: No
Unicode core: Yes

Active Plugins (22):
¤ advaimg.dll v.0.8.0.0 [14 Dec 2009] - Miranda Image services
¤ avs.dll v.0.8.0.0 [14 Dec 2009] - Avatar service (Unicode)
¤ clist_nicer.dll v.0.8.1.0 [28 Jun 2009] - CList Nicer+ (Unicode)
¤ cln_skinedit.dll v.0.0.0.4 [11 Sep 2007] - Skin editor for clist_nicer+
¤ dbx_mmap.dll v.0.8.1.0 [14 Dec 2009] - Miranda mmap database driver |Unicode aware|
¤ Fingerprint.dll v.1.1.9.0 [15 Apr 2009] - Fingerprint Plus |Unicode aware|
¤ historypp.dll v.1.5.1.2 [03 Nov 2008] - History++ (2in1)
¤ chat.dll v.0.8.1.0 [14 Dec 2009] - Chat |Unicode aware|
¤ ICQ.dll v.0.5.0.12 [14 Dec 2009] - IcqOscarJ Protocol |Unicode aware|
¤ import.dll v.0.8.0.1 [11 Aug 2009] - Import contacts and messages |Unicode aware|
¤ jabber.dll v.0.8.8.0 [14 Dec 2009] - Jabber Protocol |Unicode aware|
¤ keyboardnotify.dll v.1.5.7.7 [13 Feb 2008] - Keyboard Notify Ext.
¤ popup.dll v.2.1.0.7 [24 Mar 2008] - Popup Plus |Unicode aware|
¤ scriver.dll v.2.8.1.1 [28 Jun 2009] - Scriver (Unicode)
SENDSS.DLL v.0.2.6.3 [14 Jan 2007] - Send Screenshot
¤ skype.dll v.0.0.0.41 [07 Apr 2008] - Skype protocol
¤ smileyaddw.dll v.0.2.3.15 [12 Jul 2009] - SmileyAdd Unicode
¤ stopspam.dll v.0.0.1.2 [10 Aug 2009] - StopSpam+ |Unicode aware|
¤ svc_vi.dll v.1.4.3.3 [14 Apr 2008] - Version Information |Unicode aware|
¤ tipper.dll v.2.0.4.10 [06 Aug 2009] - Tipper YM |Unicode aware|
¤ weather.dll v.0.3.8.16 [09 Aug 2009] - Weather Protocol
¤ WhoIsReadingMyStatusMsg.dll v.0.0.1.4 [26 Apr 2008] - WhoIsReadingMyStatusMsgNotify

Unloadable Plugins (1):
mtextcontrolW.dll v.0.0.2.0 [06 Jan 2007] - Miranda Text Control [build #484]
Plugin does not have an UUID and will not work with Miranda 0.8.

I am sorry for the misunderstanding.

Here is once more the correct screenshot:
http://img192.imageshack.us/img192/9943/miranda2.png

Thanks in advance,
Boris

[eblis]

When Miranda reports that the server is unavailable can you telnet to the same address and port from a command line, does that work or does it give the same kind of error ?

Can you post a network log of the connection attempt ? (check the log first for any usernames/passwords :) )

[jokob]

Hi,

When Miranda reports that the server is unavailable can you telnet to the same address and port from a command line, does that work or does it give the same kind of error ?

Can you post a network log of the connection attempt ? (check the log first for any usernames/passwords :) )

I am not sure, how to use telnet, I run the "telnet login.icq.com 5190" command in the command line and some smilies appeared :) :

http://img64.imageshack.us/img64/1555/telnet.jpg

After a while the following text appeared:

"Connection to host lost".

Here is (I hope the correct) network log:

http://miranda.pastebin.ca/1723803

Thanks in advance,
jokob

ps: thanks for looking into this

[eblis]

If the 'smileys' appeared it means that telnet worked, it was able to connect to the server.

It looks as though the server is closing the connection, but i don't know why.

Can you post a message in the ICQ protocol thread and let Joe know about your problems, maybe he'll be able to read the log file.